We recommend that you use your email address as your username, this makes it much easier to remember. Please make sure that your password is at least 6 characters in length. You can easily create your own PETITECLOCHETTE profile by clicking here to register.
Please click the “Resend Activation Email” button after logging in. Check your mailbox including your spam folder. If this does not work, add “auto-confirm@system.PetiteClochette.com” to your white list (safe senders) and resend again. If you are still unable to receive the activation email, please contact our Customer Service to resolve this issue.
Check your login details carefully. Make sure the email address is the same one you used for registration, and the password you entered is correct. Please make sure that your web browser accepts cookies. It might be a problem caused by PETITECLOCHETTE system maintenance; please wait 15 minutes and try again. If you are still not able to access your account, please contact our Customer Service and outline the problem.
If you forgot your password, just click the “Forgot your password?” link on “sign in” Page and we will send you an automated email with information on how to reset your password.
Email notification will be sent to your registered email address. Click the link and you may rest your password.
We will offer this function in the near future.
The billing address should be the same address you provided to your bank when you applied for your credit/debit card; the shipping address is the one you want us to ship the order to.